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Xelion Feature Spotlights

Communications / Xelion Feature Spotlights

April 11, 2025

Xelion Feature Spotlight 9 – Listen In and Whisper for enhanced customer experiences

Xelion provides advanced features such as Listen In and Whisper that allow supervisors to coach and advise operators on live calls, to enhance training and improve customer experiences.

Communications / Xelion Feature Spotlights

March 29, 2025

Xelion Feature Spotlight 8 – WordPress integration for seamless website customer service

Activa Communications presents a series of short videos to highlight specific features of Xelion, the ...

Communications / Xelion Feature Spotlights

November 24, 2024

Xelion Feature Spotlight 7 – Manage others and improve team performance

Activa Communications presents a series of short videos to highlight specific features of Xelion, the ...

Communications / Xelion Feature Spotlights

October 14, 2024

Xelion Feature Spotlight 6 – Distribute calls easily with Call parking

Activa Communications presents a series of short videos to highlight specific features of Xelion, the ...

Communications / Xelion Feature Spotlights

October 11, 2024

Xelion Feature Spotlight 5 – Capture the details with Call report

Activa Communications presents a series of short videos to highlight specific features of Xelion, the ...

Communications / Xelion Feature Spotlights

October 2, 2024

Xelion Feature Spotlight 4 – Seamlessly transfer calls between devices

Activa Communications presents a series of short videos to highlight specific features of Xelion, the ...

Communications / Xelion Feature Spotlights

June 20, 2024

Xelion Feature Spotlight 3 – Control of outbound CLID

Activa Communications presents a series of short videos to highlight specific features of Xelion, the ...

Communications / Xelion Feature Spotlights

May 27, 2024

Xelion Feature Spotlight 2 – Presence management

Activa Communications presents a series of short videos to highlight specific features of Xelion, the ...

Communications / Xelion Feature Spotlights

May 20, 2024

Xelion Feature Spotlight 1 – Modular User Interface

Activa Communications presents a series of short videos to highlight specific features of Xelion, the ...

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Listen In and Whisper

Xelion Feature Spotlight 9 – Listen In and Whisper for enhanced customer experiences

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