Partner with a company who understands MSPs

The team at Activa Communications has decades of experience running and working in successful MSPs and our connectivity and communications solutions have been hand-picked to help MSPs be more efficient and profitable. We know what MSPs need from a partnership, and our Partner Program and all of our systems and processes have been designed with one goal in mind – to make it easier for you.

In our Partner Program we provide everything that an MSP needs to grow revenue and profitability from communications services, from business NBN, symmetrical and fibre Internet to Unified Communications, VoIP and SIP trunks and Teams Voice services, we provide all of the options you need.

A partner program tailored to your success

A complete wholesale communications solution for your MSP

We provide everything your MSP needs to maximise your profitability from communications services. Partner with Activa Communications to leverage our capabilities and exclusive platforms, tailor made for the needs of Australian and New Zealand MSPs.

APPLY to become a partner

Streamlined Customer Communications and Billing Solutions

Under our Partner Program we provide your MSP with all the systems to deliver, manage and bill your customers effectively. Whether you want to implement your retail billing platform or let assist using our efficient automated billing systems, we are here to help. Our billing and customer portals can be customized with your brand, or you can let us manage billing your customers while always respecting your relationships. We provide comprehensive coverage of business-grade services from all Tier 1 carriers, and fully managed ordering, provisioning, and porting to help you grow your business and take it to the next level.

Why partner with us

Rapid growth & Constant Improvement

Channel-only

We only work with MSPs, Resellers, and Technology Advisors, and we tailor our services to suit you.

Exclusive Platforms

We empower your MSP with exclusive platforms that help you to stand out in the marketplace and to maximise revenue and profitability.

Carrier neutral

We work with the best Tier 1 and Tier 2 carriers and stay independent, so we only recommend solutions that truly meet your needs.

Constant Innovation

We relentlessly automate everything that we do, and our Partner facilities and processes are custom-built to make doing business with us as easy and efficient as possible.

Great Service

We back our products with highly efficient and responsive service. Whatever the issue, we take responsibility from start to finish and we insulate our partners from indifferent carrier support.

Flexibility

Our Partner Program empowers MSPs to do business the way they want to, with flexible resale and wholesale options and access to our powerful billing platform.

20+ Years Helping MSPs

We’re Australian owned and operated and have been working with local businesses of all sizes for over two decades.

We provide your MSP with all of the tools you need to succeed

Partner Portal

Billing System

Activa Communications Billing Portal — Flexible and efficient billing for all service types.

Solution Design

Marketing Collateral

Marketing Assistance for MSPs — White-label marketing collateral available for your use.

Exclusive Platforms

Xelion — Helping you stand out in the marketplace and compete.

Complete Coverage

Sml_Services_Private_2 — Broad coverage and diverse options to enhance reliability.

Training

Video call meeting — Technical training for your team, tailored to your needs.

Great Support

Partnerships that power your success

We understand the challenges of being an MSP … because we’ve run one

The team at Activa Communications has extensive experience running and working in successful MSPs, and we understand the challenges that MSPs face, particularly when it comes to communications services. Our Partner Program, facilities and processes have been custom designed to help MSPs to be more efficient and profitable. We invite you to start the conversation with us and find out how we can help you to succeed.

APPLY to become a partner

FAQ

Questions? Over twenty years we’ve solved thousands of problems for MSPs and we can find answers for your business.

What services does Activa provide?

We combine the best services from the best carriers to deliver innovative and affordable solutions to our customers. Our services are always changing in response to technology and market changes. Contact us to learn more and discover how our services can improve your offerings.

Why is dealing with you better than just dealing with a carrier directly?

We like to think that we understand the needs of our partners better than a larger carrier can. We talk your language, understand your business, and provide a responsive service that recognises how an MSP delivers services to customers.

What about billing and compliance requirements?

Billing and compliance can be complex, and costly. We make things easy for you by taking care of the back office so you can focus on looking after your customers and earning commissions. We provide several options – if you want to implement your own retail billing platform or have us do it for you with our efficient automated billing systems. Our billing and customer portals can be white labelled to present only your brand, or you can simply leave the task of billing customers to us, knowing that we will always respect your customer relationships.

What about reliability?

Providing reliable services for our business customers is our primary consideration when selecting and recommending services. We don’t offer consumer-grade services dressed up as business-grade services (as many providers do), and we design solutions that include redundancy features to protect our customers from outages. If your communications services are critical to your business operations, we can provide a solution to suit your needs in line with your budget.

What about network coverage and service availability?

The benefit of dealing with Activa is that we can consolidate services from multiple carriers, using the best possible connectivity services in each of your locations, while a single carrier can only provide the services directly available from their network.

What about sales and marketing support?

We also provide a range of sales and marketing resources designed to help you win business, including co-branded materials, technical resources, assistance with product demonstrations, white papers, case studies and more.

As an MSP owner, why would I want to deal with Activa?

Our team has extensive experience owning, running and working in MSPs’, and we like to think that we know the market and challenges well. We have tailored everything about our Partner Program, operations and our offerings to suit what MSPs need to generate lasting customer relationships and strong margins.

How does dealing with Activa reduce my operating costs?

We’ve designed our Partner Program, systems and operations to make dealing with us easier and more efficient. We provide access to many carriers and services, and we act as an extension of your team to manage orders and provide support that recognises what MSPs’ need. Partnering with Activa helps your team to be more efficient

What resources do you provide to partners?

Under our Partner Program we provide our partners with a powerful portal through which they can access all of their customer and service information, qualify site addresses, place orders securely, and much more. We provide a comprehensive knowledgebase as well as customer articles to help with getting the most from our services.

What about technical support?

We back our services, and our partners, with 24/7 technical support. Our team is knowledgeable and responsive, and we understand that MSPs’ don’t require level 1 support from us. Our services have been used by businesses large and small for over two decades.

Read what our partners say about us

“As a Managed Services Provider, our customers trust us to recommend the best available services, and for many years now Activa has provided us with a range of business grade data and voice services from Tier 1 carriers that have been second to none. Their relationships and automated billing and compliance processes have made it easy for us to look after our customers and generate new revenue streams in the process.

We are excited by the launch of the Xelion Unified Communications platform in Australia and are looking forward to introducing the incredible flexibility and power of that platform to our customers”
— Boris Stankovic, General Manager, RODIN Business Solutions

Partnerships based on trust

Ready to make a positive change in your MSP business?

Our prior experience running an MSP and working with MSPs gives us a clear understanding of what MSPs need from partnerships and, in a word, it’s trust. Our business is aligned with our partners, and our 100% channel-only commitment is at the core of our operations and our partner program. If you’re ready to make a positive change in your MSP business, apply today and find out how partnering with Activa Communications will help your MSP be more efficient and profitable.

APPLY TO BECOME A PARTNER

Partner with us and begin your exciting journey with us today

We’re here to help you achieve your goals and take your business to the next level. Let us know what you’re hoping to achieve, and we will be show how our Partner Program can help you.

BOOK A 1:1 meeting with our team

With over thirty years of telco experience, our team is ready to help.

Book a meeting with our team

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Contact uS

Call Us: +61 1300 554 116

partners@activacomms.au

OFFICE LOCATIONS

209 / 86 Murray St, Hobart, TAS 7000

8 / 251 Hay St, East Perth, WA, 6004