Communications / AI voice analytics with Xelion and CX-EX
Xelion is a true omni-channel Unified Communications platform that can meet the specific needs of businesses of many types. When paired with the CX-EX platform, customers can gain valuable insights that into compliance and customer experience that can reduce costs, and improve customer engagement, sales and retention.
Communications / AI voice analytics with Xelion and CX-EX
Xelion is a true omni-channel Unified Communications platform that can meet the specific needs of businesses of many types. When paired with the CX-EX platform, customers can gain valuable insights that into compliance and customer experience that can reduce costs, and improve customer engagement, sales and retention.
Communications / AI voice analytics with Xelion and CX-EX
Xelion is a true omni-channel Unified Communications platform that can meet the specific needs of businesses of many types. When paired with the CX-EX platform, customers can gain valuable insights that into compliance and customer experience that can reduce costs, and improve customer engagement, sales and retention.
Communications / Compliance / Xelion
Xelion is the Unified Communications platform for the modern workplace. Learn how businesses can leverage automatic AI voice analytics that deliver actionable insights to optimise customer service and sales outcomes.
Communications / Xelion Feature Spotlights
Xelion provides the Statistics Dashboard so that the whole team can be kept in the loop about the calls, chats and agents in the system and how each is performing. Experience the power of Xelion with true contact centre functionality, without the price tag.
Xelion / Communications / Compliance
Xelion is the Unified Communications platform for the modern workplace. Learn how businesses can ensure compliance and optimise CX with Xelion, using the RAMP platform to securely archive call information with AI transcriptions and summaries.
Xelion / Communications / MSPs / Profitability
Xelion is the Unified Communications platform for the modern workplace. Learn about 5 unexpected customer types who benefit from Xelion, and how implementing Xelion solves specific issues for those customers.
Communications / Xelion Feature Spotlights
Xelion provides advanced features such as Listen In and Whisper that allow supervisors to coach and advise operators on live calls, to enhance training and improve customer experiences.
Communications / Xelion Feature Spotlights
Activa Communications presents a series of short videos to highlight specific features of Xelion, the ...
Communications / SIP and VOIP / Xelion
One of the best aspects of Xelion is also perhaps one of the worst - Xelion includes all of its wide range of advanced features of Xelion as standard with every license of the product. There is a huge range of advanced features of Xelion included with every license, and in this article, we will explore a number of those "hidden" advanced features of Xelion and illustrate how they make omni-channel unified communications easy for your MSP and your customers.
