Communications / AI voice analytics with Xelion and CX-EX
Xelion is a true omni-channel Unified Communications platform that can meet the specific needs of businesses of many types. When paired with the CX-EX platform, customers can gain valuable insights that into compliance and customer experience that can reduce costs, and improve customer engagement, sales and retention.
Communications / AI voice analytics with Xelion and CX-EX
Xelion is a true omni-channel Unified Communications platform that can meet the specific needs of businesses of many types. When paired with the CX-EX platform, customers can gain valuable insights that into compliance and customer experience that can reduce costs, and improve customer engagement, sales and retention.
Communications / AI voice analytics with Xelion and CX-EX
Xelion is a true omni-channel Unified Communications platform that can meet the specific needs of businesses of many types. When paired with the CX-EX platform, customers can gain valuable insights that into compliance and customer experience that can reduce costs, and improve customer engagement, sales and retention.
Communications / Compliance / Xelion
Xelion is the Unified Communications platform for the modern workplace. Learn how businesses can leverage automatic AI voice analytics that deliver actionable insights to optimise customer service and sales outcomes.
Xelion / Communications / Compliance
Xelion is the Unified Communications platform for the modern workplace. Learn how businesses can ensure compliance and optimise CX with Xelion, using the RAMP platform to securely archive call information with AI transcriptions and summaries.
Communications / Xelion Feature Spotlights
Xelion provides the Statistics Dashboard so that the whole team can be kept in the loop about the calls, chats and agents in the system and how each is performing. Experience the power of Xelion with true contact centre functionality, without the price tag.
Xelion / Communications / MSPs / Profitability
Xelion is the Unified Communications platform for the modern workplace. Learn about 5 unexpected customer types who benefit from Xelion, and how implementing Xelion solves specific issues for those customers.
Activa Communications contributes to CRM Australia article on the decision by Telstra Wholesale to axe their widely used CTS platform. The article provides a good summary of the reactions of various industry figures to this significant decision by Telstra Wholesale CTS.
Communications / Xelion Feature Spotlights
Xelion provides advanced features such as Listen In and Whisper that allow supervisors to coach and advise operators on live calls, to enhance training and improve customer experiences.
IaaS and AI Cloud / MSPs / Private Cloud
Your MSP can deliver tier #1 private cloud to customers, reducing their public cloud costs and delivering superior performance and control.
