Activa Communications is a channel-only provider of business communications services hand-picked for the Australian and New Zealand market. We’re locally owned and operated, and our services have been used by businesses, large and small, for over twenty years. Our team are passionate about supporting the growth and success of MSPs, Resellers, and Technology Advisors with tailored services that are efficient and cost effective and backed by responsive service and support.
Our Partner Portal for MSPs was designed from the ground up to empower MSPs to be more efficient and profitable, and we continue to build exciting new features based on feedback from our growing network of MSP partners in Australia and New Zealand.
Learn more about our Partner Portal for MSPs below.
Easy to use ordering across all services
The team at Activa Communications has over 30 years of experience running and working in MSPs and we know the levers that need to be pulled to drive up efficiency and profitability in a competitive environment.
Our Partner Portal for MSPs has been designed from the ground up with efficiency and speed as our top priorities, and as a result we’ve designed ordering processes that save your team time. Whatever the service you’re ordering, the process is consistent, easy to use and above all FAST.
Once an order is placed, our provisioning team is driven by efficient processes and automations to deliver results as quickly as possible, and keeping your team informed automatically throughout the process.
Designed with efficiency and speed in mind, our portal helps MSPs to place orders easily across all carriers and services.
Create and manage projects and group orders so you’re always up to date and in control. Our Partner Portal for MSPs makes your team more efficient and saves you time.
Manage projects and orders with ease
As an MSP we understand that your team has to deal with projects of many different types and sizes, and that placing orders for connectivity and voice services across different providers, each with their own processes, portals and systems, can be very inefficient.
Our Partner Portal for MSPs empowers your team to group orders of all types under projects so that your team can see not only the status of each order but also of projects as a whole.
Our efficient and automated provisioning process also keeps your team up to date with the status of each order, so whether your team has time to check out our Partner Portal for MSPs or not, they always have the information they need at their fingertips.
Service qualification across carriers
The most complex and time consuming part of organising connectivity services for customers is finding out exactly what is available at their site locations. Carriers of course have no incentive to provide the full picture by including the services of their competitors, and so many MSPs are forced to manually check the availability of services using multiple different systems and portals.
Our Partner Portal for MSPs comprehensively solves this problem by empowering MSPs to see the availability of services from all Tier 1 and selected Tier 2 carriers in one fast, simple, and easy to use process. At the time of writing, no other portal available to MSPs in Australia provides this functionality.
The time saved in manually checking and verifying results across multiple carriers is significant, and our partners love the speed and efficiency of this feature of our Partner Portal for MSPs.
Check what’s available at your customers sites through one easy process, with easy access to current and past results.
Enable AutoSQ and our portal will automatically check the site every day and then let you know when anything changes.
AutoSQ – put checking SQ on autopilot
Every MSP knows that one of the most frustrating things about arranging connectivity for customers is when you need to repeatedly check what is available at their site location.
Our Partner Portal for MSPs already makes this process as easy as it can be, but now with our exclusive AutoSQ feature, our Partner Portal for MSPs allows you to put checking SQ on autopilot.
Simply enable AutoSQ on a site and our portal will automatically check the availability of all Tier 1 and selected Tier 2 carriers every night and will notify you if anything has changed. For customers who are relocating or moving into a newly developed site, this simple feature can save you hours of time!
Connectivity monitoring and checks
MSPs need access to the status and technical details of the connectivity services of their customers, and our Partner Portal for MSPs delivers, providing MSPs with access to live monitoring where the availability and response time of the services can be seen over various timeframes. We also empower MSPs to view the status of the service using data from the carrier, including NBN Service Health Check and Dropout data, with many more service checks and tests under development.
Our Partner Portal for MSPs empowers partners to support their customers with up to the minute information and direct control, ensuring that regardless of the carrier or type of service your customer has, you can deliver the level of assistance and support your customers’ demand.
Empower your technical team with live and historical monitoring of services, combined with technical checks and tests across varying service types.
SentryNet changes the game, empowering MSPs to protect and manage their customers centrally with ease.
Protect customers with SentryNet
Our Partner Portal for MSPs provides MSPs with direct control over their SentryNet services, allowing them to design policies and allow/deny lists to fine tune SentryNet Transparent Security to suit the needs of each customer.
A significant benefit that SentryNet delivers is the ability to share allow/deny lists across multiple customers so that with one step MSPs can ensure that customers are protected from known or emerging threats or have secure access to necessary sites that may otherwise be seen as risky, such as cybersecurity awareness training sites.
Our Partner Portal for MSPs empowers our partners to deliver hidden benefits and features with direct control at all times.
Complete coverage and exclusive platforms
Communications across Australia and New Zealand
With a complete range of wholesale telco for MSPs options to suit businesses large and small, Activa Communications provides partners with a single point of contact to arrange wholesale SIP and VoIP services for customers, from qualification to billing. Reduce complexity and maximise your profitability and efficiency by leveraging the highly automated systems and processes we’ve designed specifically to support the needs of Australian and New Zealand MSPs.
We provide your MSP with all of the tools you need to succeed
Partner Portal
Custom-designed to make your MSP more efficient.
Billing System
Flexible and efficient billing for all service types.
Solution Design
Technical input and support for your sales team.
Marketing Collateral
White-label marketing collateral available for your use.
Exclusive Platforms
Helping you stand out in the marketplace and compete.
Complete Coverage
Broad coverage and diverse options to enhance reliability.
Training
Technical training for your team, tailored to your needs.
Great Support
Responsive and effective support delivered 100% onshore.
Everything your MSP needs
A complete wholesale communications solution
We provide everything your MSP needs to maximise your profitability from wholesale telco for MSPs services. Partner with Activa Communications to leverage our capabilities and exclusive platforms, including our Partner Portal for MSPs, tailor made for the needs of Australian and New Zealand MSPs.
Dedicated to helping MSPs profit from communications
Activa Communications is a channel-only provider of business communications services hand-picked for the Australian and New Zealand market. We’re locally owned and operated, and our services have been used by businesses, large and small, for over twenty years. Our team are passionate about supporting the growth and success of MSPs, Resellers, and Technology Advisors with tailored services that are efficient and cost effective and backed by responsive service and support.
Channel-only, Hand-Picked Services
Carrier Neutral, Always Independent
Relentless Automation, Constant Innovation
Exclusive Products, Helping you Stand Out in the Marketplace
Great Service and Highly Efficient Processes
Flexible Partnerships, We Bill / You Bill / We Bill for You
20+ Years Supporting Australian Businesses
Our services
Explore Our Services
Our communication solutions can assist your business in enhancing collaboration, improving communication, and expanding its reach.
Activa Internet
Connecting your business to the Internet with Tier 1 Fibre and NBN services.
Everything your MSP needs to profit from communications
We provide the products and services, the systems and processes, and the people and experience needed to help your MSP to be more profitable and efficient in communications. Our Partner Portal for MSPs enabled your MSP business to thrive.
