We combine the best services from the best carriers to deliver innovative and affordable solutions to our customers. Our services are always changing in response to technology and market changes. Contact us to learn more and discover how our services can improve your offerings.

Billing and compliance can be complex, and costly. We make things easy for you by taking care of the back office so you can focus on looking after your customers, and earning commissions. We provide several options – if you want to implement your own retail billing platform or have us do it for you with our efficient automated billing systems. Our billing and customer portals can be white labelled to present only your brand, or you can simply leave the task of billing customers to us, knowing that we will always respect your customer relationships. 

We like to think that we understand the needs of our customers better than a larger carrier can. We talk your language, understand your business, and provide a responsive service that recognises how an MSP delivers services to customers. 

The benefit of dealing with Activa is that we are able to consolidate services from multiple carriers, using the best possible connectivity services in each of your locations, while a single carrier can only provide the services directly available from their network.

Providing reliable services for our business customers is our primary consideration when selecting and recommending services. We don’t offer consumer-grade services dressed up as business-grade services (as many providers do), and we design solutions that include redundancy features to protect our customers from outages. If your communications services are critical to your business operations, we can provide a solution to suit your needs in line with your budget.

Our team has extensive experience owning, running and working in MSPs’, and we like to think that we know the market and challenges well. We have tailored everything about our operations and our offerings to suit what MSPs need to generate lasting customer relationships and strong margins.

We’ve designed our systems and operations to make dealing with us easier and more efficient. We provide access to many carriers and services, and we act as an extension of your team to manage orders and provide support that recognises what MSPs’ need. Partnering with Activa helps your team to be more efficient.

We provide our partners with a powerful portal through which they can access all of their customer and service information, and qualify site addresses and place orders securely. We provide a comprehensive knowledgebase as well as customer articles to help with getting the most from our services. Full details of everything we provide to our partners can be found in our Welcome Kit.

We also provide a range of sales and marketing resources designed to help you win business, including co-branded materials, technical resources, assistance with product demonstrations, white papers, case studies and more.

We back our services, and our partners, with 24/7 technical support. Our team is knowledgeable and responsive, and we understand that MSPs’ don’t require level 1 support from us. Our services have been used by businesses large and small for over two decades. We are locally owned, and locally staffed by real people in a real office.

We are 100% channel-only and do not provide services to customers directly. Instead, we respect the relationships of our partners with their customers. You have the option to register deals with us to ensure any overlaps are managed, and we refer leads to partners on an equitable basis.