Law firms and legal practices in Australia and New Zealand are increasingly choosing modern cloud-based practice management, precedent and case management systems that help them to maximise productivity and efficiency. Time is money, and saving staff time and maximising the amount of productive time attributed to client matters is key to running a profitable and efficient legal practice. Xelion is the ideal phone system for legal practice firms in Australia and New Zealand, delivering a modern Unified Communications platform that can be integrated with a range of popular practice management platforms including Smokeball, Leap, Clio, Affinity, InfinityLaw and more. By integrating Xelion with practice management platforms, law firms and legal practices in Australia and New Zealand can automatically capture billable time on phone calls and even connect call recordings with automatic AI transcriptions directly into the client or case records.
Xelion provides all of the features and functions needed in a phone system for legal practice firms, with the added benefit of integration into popular practice management platforms including Smokeball, Leap, Clio, Affinity, InfinityLaw and more.
Activa Communications is the exclusive distributor of Xelion in Australia and New Zealand through our Partner Program, and we invite MSPs, consultants and technology advisors who provide and support leading phone system for legal practice firms in Australia or New Zealand to reach out today and find out how Xelion can transform their UC offerings.
Law firms and legal practices in Australia and New Zealand are seeking solutions that deliver value and efficiency, and Xelion phone system for legal practice firms in Australia provides the ideal solution with a powerful but easy to use set of applications to help law firms and legal practices drive up profitability and efficiency.
Learn more about the benefits of Xelion for legal practices below.
Xelion Feature Spotlights
Xelion provides a depth of features and powerful functionality normally reserved for specialised contact centre systems. With features designed to empower the operator to fully control their communications, and for law firms and legal practices to remain fully compliant and in control, Xelion delivers the ideal phone system for legal practice firms in Australia and New Zealand.
Our series of Xelion Feature Spotlight videos showcase just some of the surprising features of the Xelion phone system for legal practice firms in Australia and New Zealand.
Xelion provides a uniquely modular user interface not found in other phone systems. The operator is empowered to control their communications across all platforms, and to change the Xelion application to suit their changing needs.
Xelion phone system for legal practice firms in Australia and New Zealand delivers a user interface that needs to be seen to be appreciated, with support for full visibility and control over calls and call recordings and features not found in other systems.
Give your legal practice team the power and control they need to be efficient and productive, with options to integrate your phone system for legal practice firms in Australia and New Zealand with your practice management system.
Xelion delivers a dynamic and highly configurable user interface allowing the operator to control their communications across locations and devices.
Xelion includes a comprehensive suite of features and functions under a simple “one licence per user” licencing model. No hidden costs, upgrades or version to worry about.
Powerful functionality for law firms
Xelion phone system for legal practice firms in Australia and New Zealand provides a huge range of features that can be used whenever your firm is ready. Legal practices can work seamlessly across locations and support staff working from home, with functionality to easily manage calls between lines and devices, and much more.
Acquiring another legal practice and needs to separate calls? – Xelion delivers.
Need to provide contact centre functions across a dispersed team? – Already included with Xelion.
Need automated and on demand custom reporting? – Available on any device.
With Xelion phone system for legal practice firms in Australia and New Zealand, everything is included.
Power without complexity
With Xelion phone system for legal practice firms, the power of the platform is delivered without adding complexity. Your legal practice team can access all of the features of Xelion when they need them, without complicating their workflow.
Xelion phone system for legal practice firms in Australia and New Zealand provides full flexibility to the operator, allowing them to manage their communications across devices through a simple, easy to use and intuitive interface.
Your legal practice benefits from the minimal training needed for your team to use the system, as well as the added benefit of integration into popular practice management platforms including Smokeball, Leap, Clio, Affinity, InfinityLaw and more.
The intuitive but simple user interface of Xelion conceals a powerful platform that delivers features normally only found in specialised contact centre systems.
With integrations to Microsoft 365 and Teams, Xelion delivers a modern workplace solutions ideal for law firms and legal practices.
Phone system for legal practice firms
Xelion phone system for legal practice firms in Australia and New Zealand provides a surprising depth of functionality not found in alternative systems. Whatever size your law firm or legal practice, Xelion will deliver the power of what a large firm would enjoy for a fraction of the cost.
Xelion includes all of its functionality and features with every license of the platform, so you never have to worry about upgrading or paying more for features as your law firm or legal practice grows.
Explore the ideal phone system for legal practice firms and deploy Xelion at your law firm and enjoy powerful functionality at an affordable price.
Full functionality on any device, any time
Xelion provides full functionality across all major platforms, including Microsoft Windows, Apple iOS and Android. If you have a connection, Xelion phone system for legal practice firms will ensure you remain in touch.
Your legal practice can mix and match devices and platforms with confidence, knowing that Xelion not only provides an application for their platform, but that each platform has full access to the power of Xelion.
Experience the flexibility of Xelion phone system for legal practice firms that lets you work the way you want to – wherever you choose.
Each licence of Xelion provides the operator with full access to all of the features of the platform using as many devices as they wish.
Xelion delivers the ideal phone system for legal practice firms designed to grow with the business. Access the power of the platform when your legal practice is ready, at no extra cost.
Power when your law firm needs it
Xelion phone system for legal practice firms includes sophisticated contact centre features that are easy to use and accessible to any business. Featuring complex skills-based call routing and queue structures, and built-in features to monitor team performance and service level standards, Xelion is ready for even the most complex requirements.
As your law firm or legal practice grows, Xelion is there to deliver the features you need, allowing your history of client interactions and call records to be maintained over the long term.
if your firm needs to retain records of calls, including recordings and GDPR compliant transcriptions of calls, Xelion has the answer.
Save time and improve efficiency in your law firm or legal practice by integrating Xelion with your practice management software.
Integrate with legal practice applications
Xelion provides law firms and legal practices with the option to integrate their communications with the practice management software, as well as hundreds of Customer Relationship Management (CRM), Enterprise Resource Planning (ERP) and other applications. Client calls, recordings and transcriptions can be captured and recorded in various systems through two integration platforms. Learn more about the options HERE.
Download our brochure exploring Xelion phone system for legal practice firms
Download our brochure that provides a detailed discussion of the many features and benefits of Xelion phone system for legal practice firms.
Xelion provides the ideal phone system for legal practice firms in Australia and New Zealand, providing all of the powerful features your firm may need at a price you can afford, with options to integrate with popular practice management platforms including Smokeball, Leap, Clio, Affinity, InfinityLaw and more.
If your IT support provider or MSP is not yet a partner of Activa Communications, why not apply today. Learn more about our Partner Program by clicking HERE.
Phone system for legal practice firms compared with other UC platforms
See how key features of Xelion stack up against other UC platforms. Many alternative UC platforms only provide features when more costly license versions or optional add-on products are purchased, while Xelion includes all features with every license of the platform.
Feature List
Xelion features a simple license structure where all features of the platform are available under a simple license per active user of the system. Unlike other platforms that require MSPs and customers to navigate complex licensing structures with multiple license versions, editions and optional products, with Xelion phone system for legal practice firms in Australia and New Zealand, customers have access to the full power of the platform without complex licensing.
A listing of just some of the features of Xelion is provided below.
Feature
Description
Softphone
The Xelion desktop application gives you complete control and visibility of your communications through a single user interface.
Mobile
Available for both IOS and Android, the mobile apps gives you instant access to your communications whilst on the move.
Call Routing
Manage inbound calls via Hunt Groups, Overflows, Call Queues, Auto Attendants and much more.
Call Schedules
Time of day routing – Route calls in different ways depending on your work schedule and in the case of emergencies.
Multi Devices
Unlimited devices – users can have desk-phones in the office, cordless at home and mobile apps for on the move.
Hot Desking
Use any Xelion connected handset as your own extension at any time at any location.
Wall Boards
Real time visibility on performance stats on individuals or teams, display wall boards on screens across your business or access on the move.
Call Recording
1GB storage per user. Record individuals, teams or all calls within a business, stop-start functionality for 3rd party payments over the phone.
SMS
Send SMS messages to your customers via the Xelion Desktop app using your own business brand.
Instant Messaging
A private secure internal collaboration tool for one to one and group communication including document sharing.
WhatsApp
Connect with your end customers like never before. Included as standard simply add the plug-in to your website and retrieve your messages keeping all your communications in one place.
Presence
Instant visibility of all colleagues. Check if they are on the phone, identify location and availability.
Single Sign On
With Azure AD sync users can now sign into Xelion with their Microsoft credentials eliminating the needs for multiple log-ins and managing multiple passwords.
Listen Live
Listen in real time to your team on the phone to ensure quality and compliance. Managers can listen into calls for training and support when faced with difficult customers.
Query Tool
A database interrogation tool to gather in-depth analysis on your business communications.
Log in and Out
Join and leave Hunt Groups depending on your availability or business role.
Updates
Automated updates are released continuously to ensure the platform is performing at its optimal level at all times.
Music on Hold
Use the built-in music on hold tracks or upload your own music or marketing messages.
Power Users
Manage your teams phoneline, set their status, add greeting or out of office messages all through the Softphone.
Voicemail
Individual or group mailboxes. Collect all unanswered calls or enable voicemail to email so you never miss those important calls.
Self-Manage
Each Xelion user can self-manage their phone line all through the softphone or mobile app. They can update status and presence, twin to deskphone, divert calls and more.
Address Book
The powerful, unlimited global address book enables fast dialling of your contacts alongside a full history communication log to ensure professional service. Xelion tag every inbound call to meet all GDPR requirements.
Favourites List
Have all your favourites visible for ease of use to check availibility and click to dial.
Microsoft 365
Free with every licence, you can now sync your calendars and contacts as standard.
Reporting
Reporting packs included as standard to ensure you can manage your entire estate through a single user interface. With automated daily, weekly and monthly schedules you will always be in control of communications.
Complete coverage and exclusive platforms
Communications across Australia and New Zealand
With a complete range of Unified Communications and connectivity options to suit businesses large and small, Activa Communications provides partners with a single point of contact to arrange solutions for customers, from ordering to billing. Reduce complexity and maximise your profitability and efficiency by leveraging the highly automated systems and processes we’ve designed specifically to support the needs of Australian and New Zealand MSPs.
We provide your MSP with all of the tools you need to succeed
Partner Portal
Custom-designed to make your MSP more efficient.
Billing System
Flexible and efficient billing for all service types.
Solution Design
Technical input and support for your sales team.
Marketing Collateral
White-label marketing collateral available for your use.
Exclusive Platforms
Helping you stand out in the marketplace and compete.
Complete Coverage
Broad coverage and diverse options to enhance reliability.
Training
Technical training for your team, tailored to your needs.
Great Support
Responsive and effective support delivered 100% onshore.
Everything your MSP needs
A complete wholesale communications solution
We provide everything your MSP needs to maximise your profitability from Unified Communications services. Partner with Activa Communications to leverage our capabilities and exclusive platforms, tailor made for the needs of Australian and New Zealand MSPs.
Dedicated to helping MSPs profit from communications
Activa Communications is a channel-only provider of business communications services hand-picked for the Australian and New Zealand market. We’re locally owned and operated, and our services have been used by businesses, large and small, for over twenty years. Our team are passionate about supporting the growth and success of MSPs, Resellers, and Technology Advisors with tailored services that are efficient and cost effective and backed by responsive service and support.
Xelion wholesale UC platform for MSPs
Carrier Neutral, Always Independent
Relentless Automation, Constant Innovation
Exclusive Products, Helping you Stand Out in the Marketplace
Great Service and Highly Efficient Processes
Flexible Partnerships, We Bill / You Bill / We Bill for You
20+ Years Supporting Australian Businesses
Our services
Explore Our Services
Our communication solutions can assist your business in enhancing collaboration, improving communication, and expanding its reach.
Activa Internet
Connecting your business to the Internet with Tier 1 Fibre and NBN services.
Everything your MSP needs to profit from communications
We provide the products and services, the systems and processes, and the people and experience needed to help your MSP to be more profitable and efficient in communications.
